Return Policy

Effective Date: January 21, 2026

We hope you love your purchase from BM Modesty LLC! However, if you are not completely satisfied with your order, we are happy to help you with returns and exchanges under the following conditions:

1. Return Eligibility

  • Returns are accepted within 30 days from the date of purchase.
  • Items must be unused, unwashed, and in their original condition with tags attached.
  • Certain items, such as sale or clearance items, may be excluded from returns. Please check the product page for details.

2. How to Initiate a Return

To initiate a return, please contact our customer service team at [Insert Contact Email]. Provide your order number and reason for the return. Our team will guide you through the return process and provide you with a return authorization (RA) number if applicable.

3. Return Shipping

You are responsible for the return shipping costs unless the item is defective or we made an error in your order. We recommend using a trackable shipping service to ensure that the returned item reaches us safely. We are not responsible for items lost in return transit.

4. Refunds and Exchanges

Once we receive your return, we will inspect the item to ensure it meets our return criteria. If your return is approved, we will process your refund to the original payment method. Refunds may take 5–10 business days to appear in your account, depending on your payment provider.
If you wish to exchange an item, please inform our customer service team during the return process. We will issue a store credit or arrange for an exchange of the same or different product, depending on availability.

5. Non-Refundable Items

The following items are non-refundable:

  • Sale items or items marked as “Final Sale”
  • Gift cards or promotional items
  • Personal care items, including accessories and undergarments (if applicable)

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will gladly offer you a full refund, replacement, or store credit based on your preference.